The Daily Grind - Privacy Policy

Privacy Policy of The Daily Grind

At The Daily Grind, located at 221B Ballard Avenue NW, Seattle, WA 98107, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. This policy is effective as of January 1, 2025.

1. Information We Collect

We collect various types of information to provide you with the best possible experience. This includes:

• Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you create an account, place an order, sign up for our newsletter, or contact us through our website or in person.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
• Browsing Information: We collect information about your browsing activity on our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar technologies to collect this information. For more details, please see our Cookies Policy.
• Location Information: With your consent, we may collect location data through our mobile application to provide location-based services such as finding the nearest The Daily Grind location.
• Order Information: We collect information about the orders you place, including the items purchased, order date, and delivery address.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to process orders, manage your account, personalize your experience, and improve our website and services.
• To Communicate with You: We may use your information to send you order confirmations, updates about our products and services, newsletters, marketing communications, and respond to your inquiries. You can opt-out of receiving marketing communications at any time.
• To Process Payments: We use your payment information to process your transactions securely.
• To Monitor and Analyze Website Usage: We use browsing information to analyze trends, track website usage, and improve the performance and content of our website.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
• Marketing and Promotions: With your consent, we may use your information to inform you about special offers, promotions, and events at The Daily Grind.

3. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, marketing agencies, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services in conjunction with us. In such cases, we will provide you with notice and the opportunity to opt-out.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technology to protect sensitive information, such as payment details, during transmission.
• Secure Servers: Our servers are housed in secure data centers with strict access controls.
• Firewalls: We use firewalls to prevent unauthorized access to our systems.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Employee Training: We provide our employees with training on data security best practices.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected] or by mail at The Daily Grind, 221B Ballard Avenue NW, Seattle, WA 98107. We will respond to your request within a reasonable timeframe, typically within 30 days.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

We are committed to resolving any concerns you may have about your privacy.

10. Governing Law

This Privacy Policy and any disputes relating to it shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

11. International Data Transfers

If you are accessing our website or using our services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those of your country. By using our website and services, you consent to the transfer of your personal information to the United States.

12. Accessibility

We are committed to ensuring that this Privacy Policy is accessible to everyone. If you have any difficulty accessing or understanding this policy, please contact us at [email protected] or (206) 555-2468, and we will be happy to assist you.